Terms and Conditions
These Terms and Conditions govern the use of the Veiled Roots website.
These Terms and Conditions (the “Terms and Conditions”) govern the use of the Veiled Roots website (the “Site”). This Site is owned and operated by Veiled Roots (sometimes referred to as “Veiled Roots,” “us,” “we,” or “our”).
By using our website to make a purchase, you agree to have read and understood Veiled Roots’ terms and conditions, and you agree that they form part of the contract between us.
1. Intellectual Property
All content published and made available on our Site is the property of Veiled Roots. This includes, but is not limited to, images, text, logos, documents, downloadable files, course materials, video recordings, and anything that contributes to the composition of our Site.
You may not communicate, copy, modify, publish, transmit, transfer or sell, reproduce, create derivative works from, distribute, perform, display, or in any way exploit any of the Content, in whole or in part.
You may download or copy Content only for your own personal use, provided that you maintain all copyright and other notices contained in it. You may not store electronically any significant portion of any Content.
Account credentials and Zoom links are for personal use only and may not be shared with third parties.
2. Age Restrictions
The minimum age to use our Site is 18 years old. By using this Site, users agree that they are over 18 years old.
We do not assume any legal responsibility for false statements about age.
3. Acceptable Use and Conduct
As users of our Site and participants in our programs, you agree to use our Site legally, not to use our Site for illegal purposes, and not to:
- Harass or mistreat other users of our Site, instructors, or workshop participants.
- Violate the rights of other users of our Site.
- Violate the intellectual property rights of the Site owners or any third party to the Site.
- Hack into the account of other users of the Site.
- Act in any way that could be considered fraudulent.
- Post any materials that may be deemed inappropriate or offensive.
- Engage in disruptive behavior during live Zoom sessions or in-person workshops.
If we believe that you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend, or terminate your access to our Site, courses, and workshops without a refund.
4. Accounts
When you create an account on our Site, you agree to the following:
- You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to the account.
- All personal information you provide to us through your account is up to date, accurate, and truthful, and you will update your personal information if it changes.
5. Services, Products, and Charge
These Terms and Conditions govern the sale of our products and services available on our Site. The primary products and services we provide include:
- Registration and access to live, multi-session courses conducted over Zoom.
- Access to digital recordings of past lectures, presentations, and related educational content.
- Registration and attendance rights for in-person, instructor-led workshops.
The services will be paid for in full when the services are ordered. All information, descriptions, or images that we provide about our services are as accurate as possible.
6. Payment
We accept the following payment methods on our Site:
- Credit card
- PayPal
When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.
7. Refunds and Cancellations
Zoom Courses and Digital Recordings: Most online products and Services are digitally delivered instantly, so you have the full benefit of our Services straight away. We do not offer refunds if you change your mind about accessing past lectures and digital recordings.
Live Zoom and In-Person Workshops: Cancellations for live online sessions or in-person workshops must be made at least 30 days before the scheduled start date for a full refund.
Recurring Subscriptions: Recurring transactions can be cancelled at any time by submitting a request to [email protected].
Dissatisfaction: If for any reason you are not completely happy with your purchase, contact us immediately at [email protected] and provide the details of the failure and your suggested resolution.
8. Assumption of Risk for In-Person Workshops
By attending our in-person workshops, you acknowledge that participation may involve physical activity and inherent risks.
You agree to assume all risk of personal injury or property damage that may occur during the workshop, and you agree to follow all safety instructions provided by the instructor.
9. Links to Other Websites
Our Site may contain links to third-party websites or services that we do not own or control.
We are not responsible for the content, policies, or practices of any third-party website or service linked to on our Site.
10. Limitation of Liability and Indemnity
Veiled Roots and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities, and expenses, including legal fees, arising from your use of our Site, or participation in our online or in-person courses.
Except where prohibited by law, by using this Site you indemnify and hold harmless Veiled Roots and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, loss, damages, liabilities, and expenses, including legal fees, arising out of your use of our Site or your violation of these Terms and Conditions.
11. Applicable Law and Severability
These Terms and Conditions are governed by the laws of the State of Utah and the United States of America.
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions.
All other provisions will not be affected by the removal, and the rest of these Terms and Conditions will still be considered valid.
12. Changes and Contact Details
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site.
We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.
Please contact us at [email protected] if you have any questions or concerns. You can also contact us through the feedback form available on our Site.
